Return & Refund Policy
The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in the original shipping container as received. If the goods/products have been used or damaged by the customer, there will not be any refund. U Care Products Sdn Bhd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirmed the goods/products, the customer will receive their refund within 7-14 days after the confirmation.
Please return your purchase to the following address:
U Care Products Sdn. Bhd.
Suite A-1810, Level 18, Menara A, Persiaran MPAJ,
Jalan Pandan Utama, Pandan Indah, 55100 Kuala Lumpur.
Please contact us at 03-42928405 or 012-2268405 if you have any questions or doubts.